Returns & Exchanges

As the impact of the COVID-19 crisis continues to evolve, we are doing our best to ensure the health and safety of our customers, employees and partners.

If you have questions about an order you’ve already placed, please contact us at customercare@officedesigns.com. If you have any questions about lead times or need help finding an in stock chair that can ship today, please contact us at sales@officedesigns.com or call us at 888-677-1600.

We appreciate your support during these challenging times. We’ll do everything in our power to ensure your order is fulfilled as soon as it can be. We extend our sincere thanks to Office Designs customers and employees for their ongoing support and loyal dedication during this challenging time.

Return & Cancellation Policy
We want you to be able to shop worry free. We offer free returns within 30 days of receipt. All we ask is the returns to be in the original packaging and in new condition.

Returns for non-Quick Ship items of $1500 or more will receive a refund less a restocking fee of 25% along with the shipping cost. Shipments outside the continental US will receive a refund less a shipping cost. All open box and clearance items are FINAL SALE and not eligible for return.

Damaged or Defective Merchandise
We are very sorry if your order has been received in unsatisfactory condition. We inspect all of our merchandise prior to shipment and are extremely careful in our packing and shipping processes. Please call us at 1.877.978.0062 to have a helpful Customer Care Specialist assist you with your damaged or defective order.